Privacy Policy of 57abet — How We Protect Your Data

01 Who We Are — The Data Controller

For the purposes of this Privacy Policy, the personal data controller is the operating company of the sports betting and online casino platform operating under the brand 57abet, accessible at 57abet.best. The controller is responsible for all decisions regarding how players' personal data is collected, stored, used, and deleted.

57abet has appointed a Data Protection Officer (DPO) responsible for receiving communications from data subjects, overseeing LGPD compliance within the platform, and serving as the point of contact between 57abet and the National Data Protection Authority (ANPD). You can reach the DPO by email at privacidade@57abet.best.

02 Data We Collect

2.1 Data You Provide Directly

When creating an account and using the 57abet platform, you directly provide the following data:

• Registration data: full name, date of birth, CPF, home address, zip code, email, and mobile number;
• Identity verification data (KYC): photo of a government-issued ID (RG or CNH), proof of address, and, when requested, a selfie with the document;
• Financial data: Pix key registered for withdrawals, credit/debit card details (stored in tokenized form by the payment processor), and deposit and withdrawal history.

2.2 Platform-Generated Usage Data

As you browse and interact with 57abet, the following data is generated automatically:

• Activity data: full history of bets placed (sports and casino), games accessed, Live Casino sessions, VIP Program activity, bonuses activated, and withdrawals requested;
• Technical data: IP address, device type (Android phone, iPhone, desktop), operating system, browser version, configured language, and time zone;
• Session data: date and time of access, session duration, pages visited within the platform, and clicks on promotions.

2.3 Communication Data

When you contact 57abet support via live chat or email, those conversations are recorded for quality assurance, dispute resolution, and legal compliance. Voice recordings (if phone support is available) are stored for up to 90 days.

03 How We Use Your Data

57abet uses the personal data it collects exclusively for the following purposes:

• Provision of contracted services: account creation and management, bet processing, Pix deposits and other payment methods, withdrawals, and participation in the VIP Program;
• Identity verification and fraud prevention: CPF verification, document verification (KYC), detection of multiple accounts, and anti-money laundering measures;
• Experience personalization: recommendations for sports events, promotions relevant to your gaming profile, and personalization of the content displayed on the platform;
• Communication: sending bet confirmations, result notifications, promotional emails (with opt-out option), and account security alerts;
• Responsible gambling: monitoring of gameplay patterns to identify behaviors that may indicate problem gambling and proactively offer control tools;
• Compliance with legal obligations: retention of legally required records, compliance with requests from competent authorities, and adherence to the LGPD and other applicable regulations;
• Platform improvement: aggregated and anonymized usage analysis to improve the interface, identify technical issues, and develop new features.

04 Legal Basis for Data Processing

The LGPD requires that all personal data processing have a defined legal basis. 57abet processes your data under the following legal grounds:

• Contract performance (art. 7, V of the LGPD): processing of registration, financial, and activity data is necessary to provide the Sports Betting and casino services you signed up for when creating a 57abet account;
• Compliance with a legal obligation (LGPD, Art. 7, II): identity verification (KYC), retention of financial records, and compliance with requests from authorities are legal requirements that 57abet is obligated to fulfill;
• Legitimate interest (LGPD, Art. 7, IX): processing of technical and session data for platform security, fraud detection, and prevention of multiple accounts serves the legitimate interest of 57abet and all players in maintaining platform integrity;
• Consent (LGPD, Art. 7, I): marketing communications sent by email or phone are based on your consent, which may be withdrawn at any time through your account panel or via 57abet's support chat.

05 Sharing Data with Third Parties

5.1 Operational Partners

57abet shares personal data with third parties only when necessary for platform operations or when required by law. Partners with whom data may be shared include:

• Payment processors: companies that process Pix, boleto, credit/debit card, and TED transactions — they receive only the data required to process each transaction;
• Identity verification providers (KYC): specialized services that assist with CPF and identity document verification for fraud prevention;
• Casino game providers: companies such as Evolution Gaming and Pragmatic Play receive an anonymized player identifier for the operation of live games and slots, with no access to full name or CPF;
• IT infrastructure: cloud server providers and cybersecurity services that store and protect data on the 57abet platform.

5.2 Legal Obligations

57abet may share data with public authorities — such as the Federal Revenue Service, Central Bank, Federal Police, or judicial bodies — when required by legal request, court order, or regulatory obligation. In such cases, 57abet will notify the user whenever legally permitted to do so.

5.3 What 57abet Does Not Do

57abet does not sell, rent, or share players' personal data to third parties for advertising, market research, or any other commercial purpose unrelated to the operation of the platform. We do not share email lists or phone numbers with marketing partners.

06 Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files stored in your browser when you visit the 57abet platform. They are used to keep sessions active (keep you logged in), remember your preferences, and collect usage data to improve your experience.

6.2 Types of Cookies Used

• Essential cookies: required for the platform's basic operation — authentication, session security, and language preferences. These cannot be disabled;
• Performance cookies: collect aggregated, anonymized data on how players use the platform, to identify issues and improve the browsing experience;
• Functional cookies: remember preferences such as display mode, favorite sports filters, and casino settings;
• Marketing cookies: used to display relevant promotions within the 57abet platform. You can opt out of marketing cookies through the privacy preferences panel.

6.3 Managing Cookies

You can manage cookie preferences through the privacy panel in your 57abet account. You can also block cookies directly in your browser settings — note that disabling essential cookies may prevent the platform from functioning correctly. On mobile, cookie settings are found in the options of the browser you use (Chrome, Safari, Firefox).

07 Data Security

57abet implements technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure. Key measures include:

• SSL/TLS Encryption: all communication between the player's device and 57abet's servers is encrypted;
• Encryption of data at rest: sensitive data, such as passwords and banking details, is stored in encrypted form on our servers;
• Internal access controls: access to players' personal data is restricted to staff with a proven operational need, and multi-factor authentication is mandatory;
• Continuous monitoring: automated systems monitor suspicious access attempts, brute-force attacks, and behavioral anomalies in real time;
• Security testing: 57abet's infrastructure undergoes regular penetration testing and security audits conducted by specialized third-party firms;
• Incident response plan: in the event of a data breach, 57abet follows an incident response protocol that includes containment, investigation, notification to affected data subjects, and reporting to the ANPD within the timeframes required by the LGPD.

08 Data Retention and Deletion

8.1 How Long We Retain Your Data

57abet retains personal data for as long as necessary for each purpose:

• Registration data and active account: for as long as the account remains active on the platform;
• Financial data and betting history: for at least 5 years after the last transaction, as required by tax and anti-money laundering legislation;
• Verification data (KYC): for a minimum of 5 years after account closure;
• Communication data (chat and email): for 2 years, for quality assurance and dispute resolution purposes;
• Session cookies: until the end of the session or, at most, 30 days for persistent cookies.

8.2 Data Deletion

When an account is closed voluntarily or by 57abet, personal data not subject to legal retention obligations is deleted or anonymized within 90 days of closure. Data that must be retained by law is kept securely and in isolation, accessible only for legal compliance purposes, and is permanently deleted once the required retention period expires.

09 Your Rights as a Data Subject (LGPD)

The LGPD guarantees eight fundamental rights to every personal data subject. At 57abet, you can exercise all of them through our support channel:

1. Access: request a copy of all personal data 57abet holds about you;
2. Correction: request the correction of incomplete, inaccurate, or outdated data;
3. Anonymization, blocking, or deletion: request that unnecessary or excessive data be anonymized, blocked, or deleted;
4. Portability: receive your data in a structured format for transfer to another service provider;
5. Deletion: request the deletion of data processed on the basis of consent, except where there is a legal obligation to retain it;
6. Sharing information: know which public and private entities 57abet has shared your data with;
7. Information about the option not to consent: be informed of the consequences of withholding consent for a specific processing activity;
8. Withdrawal of consent: withdraw at any time the consent given for processing based on that legal ground.

To exercise any of these rights, contact 57abet support via live chat or by email at privacidade@57abet.best. Identify yourself with your registered CPF and describe the right you wish to exercise. 57abet will respond within 15 calendar days, as required by the LGPD.

10 Users Under 18

The 57abet platform is intended exclusively for individuals who are 18 years of age or older. 57abet does not intentionally collect, process, or store personal data from anyone under 18. If you believe a minor's data was collected by mistake, please contact us immediately at privacidade@57abet.best — the data will be deleted once the situation has been confirmed.

During the registration process, 57abet verifies the date of birth provided and may request supporting documents to confirm that the user is of legal age. Accounts created with false age information will be closed immediately, with all bonus balances forfeited and any real-money balance returned upon identity verification.

11 Changes to This Privacy Policy

57abet may update this Privacy Policy to reflect changes in legislation, our data practices, or our services. Significant changes — especially those that expand the scope of data processing or affect your rights — will be communicated with a minimum advance notice of 15 days by email to the registered address and by in-platform notification.

The most recent version of this Policy is always available at 57abet.best/privacy-policy, with the date of the last update shown at the top of the document. For previous versions, please contact 57abet support.

12 Contact & Data Protection Officer (DPO)

To exercise your rights, ask questions about this Policy, or report any privacy-related concern regarding your data at 57abet, please use the channels below:

If you believe 57abet has not properly handled a request related to your personal data, you may file a complaint with the National Data Protection Authority (ANPD) via gov.br/anpd.